Returns & Refunds

Thanks for shopping on Office Xpress. If you are not entirely satisfied with your purchase, we’re here to help.



You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.



You will be notified once your item is received. It will be evaluated, and you will be updated accordingly. If your return is approved, we will initiate a refund to your credit card (or original method of payment). While your refund may be processed the same day on approval, returns to your credit card will vary depending on your banking institution’s procedures. Refunds via cheque will be made available for collection.



Presently, we offer free shipping on Office Xpress, as such you will be responsible for paying for your own shipping costs for returning your item.